Doctors’ phone

Contact center solution with Dynamics CRM 2015

Ärztefon relies on the Microsoft Dynamics 365 contact center solution from isolutions for the processing of 130,000 customer inquiries in the medical sector annually. In particular, the customer service area (contact center application) is used, which is integrated with the contact center application (integration of Mitel/Aastra) and thus enables a seamless digital customer service process.

 
Ärztefon
 

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